Ordering & Shipping
Q: Where do you ship?
A: We currently ship seeds within the United States and internationally. Live plants can only be shipped within the United States.
Q: What size are the plants when shipped?
A: Our pepper plants are shipped in 3-inch pots and are approximately 4 to 6 inches tall.
Q: How long does it take for my order to arrive?
A: We typically process orders within 2 to 4 business days. Shipping times vary by location, but you will receive a tracking number once your order is dispatched.
Plant Care
Q: How should I care for my pepper plant upon arrival?
A: Upon arrival, unpack your plant immediately and place it in indirect sunlight for a day to adjust. Water lightly and gradually acclimate it to direct sunlight over a few days before transplanting.
Q: What type of soil is best for hot pepper plants?
A: Hot pepper plants thrive in well-draining, nutrient-rich soil with a pH of 6.0-6.8. Adding compost or organic matter can help improve soil quality.
Q: How often should I water my pepper plant?
A: Water when the top inch of soil feels dry. Overwatering can lead to root rot, so ensure the soil has good drainage.
Seeds & Germination
Q: How do I germinate hot pepper seeds?
A: For best results, soak seeds in warm water for 12-24 hours before planting. Use a seed-starting mix and keep the temperature between 75-85°F. A heat mat can speed up germination.
Q: How long does it take for pepper seeds to sprout?
A: Depending on the variety, germination typically takes between 7-21 days. Some super-hot varieties may take longer.
Returns & Guarantees
Q: Do you offer a guarantee on live plants?
A: Yes, we guarantee that our plants arrive healthy. If there are any issues upon arrival, please contact us within 24 hours with photos, and we will work with you to resolve the issue.
Q: What if my seeds don’t germinate?
A: While we ensure high germination rates, growing conditions can vary. If you have followed our germination guide and still experience issues, please reach out to us.
General
Q: Do you sell rare or exotic pepper varieties?
A: Yes! We specialize in a wide range of hot peppers, from common varieties to rare and super-hot peppers. Check our catalog for availability.
Q: How can I contact you for more questions?
A: You can reach us on social media and you can also complete the "Contact Us" form for any inquiries. We’re happy to help!
If you have any other questions, feel free to get in touch!